a) The use of Rackets Academy is only permitted during the booked times.
b) The customer is obliged to use the facilities properly and to ensure the safety of other guests.
c) The use of the hall is at the customer's own risk. Rackets Academy assumes no liability for accidents, injuries, or damages caused by improper use.
d) The hall must be left clean and in the same condition as it was found.
a) Cancellations must be made at least 24 hours before the booked time. Late cancellations will be charged the full fee.
b) In the event of force majeure (e.g., natural disasters, official measures), Rackets Academy reserves the right to cancel or reschedule bookings at short notice. In such cases, the fee will be credited or refunded to the customer.
a) The current prices for the use of Rackets Academy and for courses and events are available on Playtomic.
Rackets Academy is committed to safeguarding and promoting the well-being of customers and players. Everyone should show respect and understanding for the safety and welfare of others. All players and visitors are deemed to have read and agree to all of Rackets Academy's Terms & Conditions.
Pets are not permitted on the courts. Riding of bicycles, scooters or anything similar is strictly prohibited on the Centre's grounds. Food and refreshments may be consumed outside the playing areas only. People not playing sports should respect players on court by not making too much noise or causing distractions.
Rackets Academy accepts no responsibility for items lost, stolen or damaged on the premises. Lost property, balls or equipment found should be handed back to the owner or to reception. Damage caused whilst at Rackets Academy is chargeable to the offender(s).
Only coaches approved by Rackets Academy can operate on the courts and book courts in advance for individual coaching lessons. Adult supervision is required at all times when booking courts for juniors.
Players must notify us of any change or deterioration of any medical condition or disability. We will keep this information confidential and handle such issues with discretion. It is our policy to include any such individuals within the scheduled courses wherever possible, but we reserve the right to refuse a booking if we are unable to accommodate the needs of the individual.
a) Should individual provisions of these Terms & Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
b) Changes or additions to these Terms & Conditions must be made in writing.
c) Swiss law applies.
