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Frequently asked questions

Can't find your answer? Message us on WhatsApp — we reply quickly.

Booking and prices

How do I book a court?

Online in the Playtomic app or on our booking page, for Salgesch and Sion. The price is split between the players automatically.

How much does a court cost?

Padel indoor (90 min): 17 CHF per person Mon–Fri before 5pm, 20 CHF per person from 5pm and at weekends. Tennis from 15 CHF per person. Pickleball (1 h) from 5 CHF per person. Prices apply at both clubs.

How do I cancel?

Free cancellation up to 24 hours before your booking, directly in the Playtomic app. Later cancellations and no-shows are charged in full — no exceptions.

When are you open?

Every day 7am–11:30pm at both clubs.

Is there a discount for companies?

Yes. Employees of partner companies get 15% off court bookings made before 17:30 on weekdays. More for companies.

At the club

I don't have a racket.

Rent one at the club for 3, 5 or 10 CHF (beginner / intermediate / pro), pay with Twint. Balls are on sale on site.

What shoes do I need?

Clean indoor sports shoes (padel or tennis shoes). No outdoor shoes or black soles on the courts.

When does the light go on?

Automatically 5 minutes before your booking, and off 10 minutes after it ends.

Changing rooms and showers?

Yes, at both clubs.

Where do I park?

Salgesch: free parking on site, the station is a 15-minute walk. Sion: parking on site, Route de Préjeux 16.

Can I bring my dog?

Not on the padel courts. See all house rules.

Courses and coaching

I've never played. Where do I start?

Join the intro course every Saturday at 10:00 in Sion. No experience needed, rackets to rent on site. Sign up on Playtomic.

Do you offer private lessons?

Yes, for 1 to 4 players, coach, court, racket and balls included. Prices and booking on the courses page.

Are there classes during school holidays?

No. Group classes pause during the Valais school holidays; the dates are on the courses page.

I missed a group session.

Where possible we offer a make-up in another group, but it is not guaranteed. Refund with a medical certificate.

Vouchers and shop

How do gift vouchers work?

Each voucher is a Playtomic code worth one evening game (20 CHF) for one person, sent by email right after payment. Buy them in the shop.

How long are vouchers valid?

They do not expire.

When can I pick up a racket I ordered?

From the next day at the club you chose. Need it sooner? Message us on WhatsApp.

RACKETS+ and events

What is RACKETS+?

Our loyalty membership: collect points for every visit and get rewards, all via WhatsApp with a digital card in your phone wallet. Join RACKETS+.

Can we book a company event or a kids' birthday?

Yes — see company events and kids' birthday parties. We send you an offer.

Can I book the spa privately?

Yes. The whole spa in Salgesch for 2 hours for up to 8 people costs 120 CHF. Spa and sauna.

House rules

Cancellation 24 h, shoes, lights, glass, dogs, smoking: read all house rules.